Cart Empty after adding products from category pag

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   We cannot replicate the behavior. We added products to the cart as you indicated, clicked on "Checkout", ProductCart switches to HTTPS (https://www.landmarklightingkc.com/shop/pc/onepagecheckout.asp), and everything works just fine.

We tested with IE 8, FireFox, and Google Chrome.

Please provide a series of steps to replicate the problem.

If the issue is intermittent, then it could signal a problem on the server side. For example, the Web server might be overloaded and "dumping" the storefront session unexpectedly.

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ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 02-March-2010 at 12:45pm
	We cannot replicate the behavior. We added products to the cart as you indicated, clicked on "Checkout", ProductCart switches to HTTPS (https://www.landmarklightingkc.com/shop/pc/onepagecheckout.asp), and everything works just fine. We tested with IE 8, FireFox, and Google Chrome. Please provide a series of steps to replicate the problem. If the issue is intermittent, then it could signal a problem on the server side. For example, the Web server might be overloaded and "dumping" the storefront session unexpectedly.
	The ProductCart Team Home of ProductCart shopping cart software

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 02-March-2010 at 12:14pm
	It is absolutely unnecessary for your left nav to be forced to HTTPS. If you are losing cart contents it is due to something else that is wrong and not the need for HTTPS. If you don't mind, please adjust your left nav to point only to HTTP and let us know that this is done. Also, the HTTP references to Welcome Guest! \| Login / Register should be adjusted to HTTPS please. Let us see this once you have the above complete and we will try to guide you to the next step. thanks.

eeversole Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14-May-2009 Location: Lawrence, KS Status: Offline Points: 0	Post Options Post Reply Quote eeversole Report Post Thanks(0) Quote Reply Posted: 02-March-2010 at 11:54am
	Was there any resolution to this issue? I don't know if it is ok to piggyback on this topic, but I too am experiencing the exact same problem as the first poster. When a customer loads items into their cart from a http and then heads over to checkout on the https page, they receive a message indicating their cart is empty. Our temporary solution was also to make our entire site https, but after reading the responses to this I see that is not the correct way to go. If you want to experience it go to http://www.landmarklightingkc.com/shop/pc/viewCategories.asp?idCategory=16 and add an item from one of those pages. Please note you have to do it from here because we have hard-coded the rest of the site to https to avoid the empty cart message. Any help would be greatly appreciated.

cognecy Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 18-March-2006 Location: United States Status: Offline Points: 8	Post Options Post Reply Quote cognecy Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 4:53pm
	Greg has the lead on this forum inquiry but I just wanted to "chime-in" as another developer to say that I concur 100% of what Greg is telling you and with what Sean has reiterated ... there is absolutely no reason to run your store in full time https. It is just not done! The only time you need to switch to HTTPS is during the checkout. Preferably you have a dedicated SSL and you have ProductCart set to switch at user registration. If the customer decides to go back to the store you (if you are using absolute links for your menu's) they would switch out of https mode and then back in when checking out. As Sean stated, this has Zero affect on session state. SSL is in place so that when you input or transmit personal or financial information over the Internet, it is encrypted.
	Mark Shipp Cognecy Solutions, LLC Hosting/Design/Customization/Database Migration www.cognecy.com www.cognecy.co.uk

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 13-February-2010 at 4:32pm
	I agree with Greg -- a link to your site would be helpful. The issue you are describing sounds exactly like a loss of session state -- typically because of switching back and forth to URLs with and without www. -- both locations have difference session states. However, switching back and forth between http and https does not cause different session states, so that shouldn't be your problem (unless you're running a "shared" SSL).

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 2:15pm
	Let me reword the above. I have lost count of the number of stores I have built or worked on. After all of those stores, and unless you have an unconventional server setup or something otherwise unpredictable, I can imagine NO reason to run a store in HTTPS. None... Shoot us a link to your site so we can see what you are up to. That may lead to additional questions.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 12:07pm
	I suggest you post a link to your site. Your problem is very likely related to an incorrect setup rather than a justifiable configuration.

ll4g Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-February-2010 Status: Offline Points: 0	Post Options Post Reply Quote ll4g Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 12:02pm
	Because even if I go to http: and add the items - it redirects to https at checkout and I lose the cart items. The only way I can seem to keep the cart items is by running is https. Does it really matter if the entire store is https??? Unnecessary seems to be necessaryfor some reason on my cart setup....

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 11:55am
	Why would you want the store to run in HTTPS? That is unnecessary. Only the checkout needs to run in SSL.

ll4g Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-February-2010 Status: Offline Points: 0	Post Options Post Reply Quote ll4g Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 11:50am
	It solved the problem - however everytime I go to the categories, it drops the https to http and thats where the problem is now. I need the entire store to run under https in order for the checkout to work. Is there a setting somewhere for this? Every link on the home.asp keeps the https setting but the categories...... weird!