Image Index Now button not working

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   I have uploaded new images to my Product Cart site for the first time in a couple of years. Going into the Manage Uploaded Images page and hitting the 'Index Now' button takes me to the this may take a while warning page as it should. Hitting the 'Index' button takes me immediately back to the 'Locate an Image' page without actually Indexing the pictures - the last indexed date stays at 2010 and the pictures which I know are there, do not show.
Any thoughts? My guess is that asp is not being called correctly. Any of you folks know where to go poking?
Thanks.

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Aerator Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10-April-2012 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote Aerator Report Post Thanks(0) Quote Reply Topic: Image Index Now button not working Posted: 11-April-2012 at 3:24pm
	I have uploaded new images to my Product Cart site for the first time in a couple of years. Going into the Manage Uploaded Images page and hitting the 'Index Now' button takes me to the this may take a while warning page as it should. Hitting the 'Index' button takes me immediately back to the 'Locate an Image' page without actually Indexing the pictures - the last indexed date stays at 2010 and the pictures which I know are there, do not show. Any thoughts? My guess is that asp is not being called correctly. Any of you folks know where to go poking? Thanks.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 11-April-2012 at 3:27pm
	First thought is to make sure all folders have correct permissions. I believe a file is written to some folder when the indexing process is performed, and if permissions are not set correctly, then that file cannot be written. As I say, that's just the first place I'd be looking. Not positive.

Aerator Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10-April-2012 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote Aerator Report Post Thanks(0) Quote Reply Posted: 11-April-2012 at 4:56pm
	Nice thought, unfortunately not the issue. I reset all folders and subfolders to Read/Write/Execute - just in case. Still no joy.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 11-April-2012 at 5:09pm
	Probably need to submit a support request then, unless someone has another idea. it's probably going to take getting in via FTP and debugging.