Technical support on ProductCart shopping cart software
ProductCart: Support Center
Technical support information and other resources for ProductCart users
The Support Center was last updated Friday, August 13, 2010. See the "Just In" section.
NOTE: our ProductCart Technical Support & Updates Policy recently changed. Please see this August 2009 newsletter for details.
 |
Just In... Recent updates and small fixes, new features, BETA files to try out... |
 |
Knowledge Base Hundreds of frequently asked questions, constantly updated. Search | View |
 |
User Guides, How To... ProductCart manuals and other documentation. |
 |
ProductCart Forums Browse our forums: meet hundreds of other ProductCart users. |
 |
Other technical stuff... System requirements, developer's corner, Dreamweaver extensions... |
 |
Submit a Ticket Log into your account to submit a ticket. See the Support Policy for details. |
 |
Quick Updates via Twitter Follow ProductCart on Twitter for short, quick updates from the ProductCart team. |
 |
Early Impact Blog What's happening at Early Impact (new blog articles are announced via Twitter). |
Find a Quick AnswerMany tickets can be quickly resolved by checking our knowledge base, PDF manuals, etc. Run a search!
|
|
Just In...We are currently shipping ProductCart v4.1 SP1
|
| Recently reported issues | |
If you are running a previous version of our ecommerce software, please see our Archives. All ProductCart Versions
No recent issues that apply to all ProductCart users.
ProductCart v4.1
ProductCart v4
ProductCart v3.51 |
|
| Official releases | |
|
You can update your store by using the "Check for Updates" feature in your ProductCart Control Panel, unless otherwise noted. Your ProductCart license must be eligible for updates (purchase the ProductCart Technical Support & Software Updates Plan). ProductCart v4.1 Updatev4.1 Update for existing ProductCart users was released on 07.20.10. Use the "Check for updates" link in your Control Panel to download the update.
ProductCart v4 Upgradev4 Upgrade for existing ProductCart users was released on 10.27.09. Use the "Check for updates" link in your Control Panel to download the upgrade.
ProductCart eBay Add-on UpdateOn 08.19.09 we released an update for the eBay Add-on. It was sent to all eBay Add-on users on file. If you use the eBay Add-on, but did not receive the update message, please contact us.
ProductCart v3.51 Update and PatchOn 01.25.09 we released the 3.51 Update through the Update Management System. On 02.27.09 we release a small patch for v3.51, which can be downloaded from the ProductCart WIKI:
Other ProductCart v3 Updates
ProductCart v2.76
|
|
|
User Guides and other support documentation |
| ProductCart | |
|
|
| Add-ons | |
|
|
| Previous Versions | |
|
|
| Other Documents | |
|
Other technical stuff... |
| Links | |
| Useful scripts | |
|
|
Note: If you get the error message, 'Error reading linearized hint data', close Acrobat Reader, restart it from the Windows Start/Programs menu and disable the entry: "Allow fast web view" from the menu Edit/Preferences/General Options. Alternatively, you can download the file to your computer and open it there
Ecommerce shopping carts : Why ProductCart : Reviews : Store : Sign in : How to Buy : Support Policy : Site Map : Wiki : Home
Early Impact, Inc. Founded 2001. 23120 Alicia Parkway, Ste 202, Mission Viejo, CA 92692 Tel: (800) 804-1680 - 
